Resources
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Client Satisfaction Survey results 2024 graphic
Download: Client-survey-Infographic-2024-25-final-approved.pdf -
Annual Complaints Performance and Improvement Report 2025
Download: Annual-Complaints-Performance-and-Service-Improvement-Report-2025_1.pdf -
Transform Data Retention Schedule 2024-25
Download: Transform-Data-Rentention-Schedule-2024-25_0.pdf -
Trustee Candidate Briefing Pack, June 2024
Download: Recruitment-of-Trustees-Candidate-briefing-final-14-June.pdf -
Complaint handling code self-assessment form April 2024
Download: 04c2-Transforms-self-assessment-against-the-Housing-Ombudsmans-Complaint-Handling-Code-for-2023-24.docx