Resources
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Resident Volunteer documents
Download: RV-Application-form.docx
Download: RV-Description-of-duties-and-spec-August-2024.docx -
Client forum updates
Download: 20.-Client-Forum-update.pdf
Download: 19.-Client-Forum-update.pdf
Download: 18.-Client-Forum-update.pdf
Download: 17.-Client-Forum-update_0.pdf
Download: 16.-Client-Forum-update.pdf
Download: 15.-Client-Forum-update.pdf
Download: 14.-Client-Forum-update_0.pdf
Download: 13.-Client-Forum-update.pdf
Download: 12.-Client-Forum-update.pdf
Download: 11.-Client-Forum-update.pdf
Download: 10.-Client-Forum-update_0.pdf
Download: 09.-Client-Forum-update.pdf
Download: 08.-Client-Forum-update.pdf
Download: 07.-Client-Forum-update_0.pdf
Download: 06.-Client-Forum-update.pdf
Download: 05.-Client-Forum-update.pdf
Download: 04.-Client-Forum-update.pdf
Download: 03.-Client-Forum-update.pdf
Download: 02.-Client-Forum-update.pdf
Download: 01.-Client-Forum-update.pdf -
Guidance for clients
Download: Damp-mould-and-condensation_1.pdf
Download: Energy-Saving-Tips.pdf
Download: Hoarding-guidance.pdf
Download: Preparing-for-blackouts.pdf
Download: Safeguarding-guidance.pdf
Download: substance-misuse-guidance-for-clients-04.2017-VJ_0.pdf -
Client engagement strategy April 2022 – March 2024
Download: Client-engagement-strategy-April-2022-March-2024_0.pdf -
Policy: Health & Safety Policy Statement of Intent
Download: Health-and-Safety-Policy-and-Statement-of-Intent-March-2023.pdf -
Training modules
Download: Training-module-Alcohol_1.docx
Download: Training-module-Anger-management-UPDATED.docx
Download: Training-module-Assertiveness-UPDATED.docx
Download: Training-module-Budgeting-complete.pdf
Download: Training-module-Coping-with-sleep-problems_1.docx
Download: Training-module-CV-writing.docx
Download: Training-module-CV-writing-CV-template.docx
Download: Training-module-Food-waste-UPDATED.docx
Download: Training-module-Problem-solving-and-goal-achievement.docx
Download: Training-module-Problem-solving-and-goal-achievement-SMART-goals.docx
Download: Training-module-Starting-and-maintaining-a-tenancy_0.docx
Download: Training-module-Staying-safe-online_0.docx -
Complaint handling code self-assessment form April 2022
Download: Complaints-handling-code-self-assessment-April-2022.docx